Help & Support

Getting Started with Chrome Extension

Learn how to create interactive step-by-step guides with StepHopper in just a few clicks. Install Chrome Extension

View Complete Getting Started Guide

Creating Guides

Step-by-step instructions for creating your first guide with automatic screenshots.

Sharing & Publishing

Learn how to share your guides with others and make them publicly accessible.

View Guide: Sharing & Publishing

Frequently Asked Questions

How do I customize highlight colors in my guides?

You can customize the highlight colors to make important areas stand out in your guides. We've created a detailed guide that walks you through the process:

View Guide: Setting Highlight Color

How do I start recording a guide?

Install the StepHopper Chrome extension, click the extension icon, enter a title for your guide, and click "Start Recording". Then perform the actions you want to document - screenshots are captured automatically.

Can I edit my guides after recording?

Yes! You can edit step descriptions, add highlights, insert text steps, reorder steps, and delete unnecessary steps from your guide editor.

How do I share my guides?

Click the "Publish" button on your guide to make it publicly accessible. You'll get a shareable link that anyone can view, even without a StepHopper account.

Is StepHopper free to use?

Yes, StepHopper offers a free plan that allows you to create and share unlimited step-by-step guides.

What types of websites can I record?

You can record guides on most websites. However, system pages (like chrome:// pages) and some secure sites may not be recordable due to browser security restrictions.

Troubleshooting

Extension not working?

Make sure you're on a regular website (not a chrome:// or system page) and try refreshing the page.

Screenshots not capturing?

Ensure the Chrome extension has the necessary permissions and try restarting your recording.

Can't see my highlights after refreshing?

This is a known issue we're working on. Try clearing your browser cache or switching between edit and preview modes.

Need more help? Contact our support team.